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Wagering Requirements Explained
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Waiting for player to reply
The player from Italy had requested a withdrawal less than two weeks prior to submitting this complaint. The Complaints Team had attempted to contact the casino multiple times regarding the player’s account closure and withdrawal issue, but no response was received. As the casino operated without a valid license and did not cooperate, the complaint was marked as “unresolved” in the system, which may have impacted the casino’s rating.
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Currency Support and Fees
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